Aquaventureworld Reviews

The resort is good and fine dining is great. The waterpark is underwhelming and they charge you 15quid for a locker room and force you to use it everytime you enter....

Good service. Nice place for the kids to play in the aquapark. A lot of people and crowdy

Luxury hotel, impressive buffet and gorgeous architecture. The water park was conveniently near to it and you had the option of going in a buggy so it was great service!

Very expensive hotel but we knew that and we decided to take two suites.
The service is terrible!
We scheduled for dinner, the host that supposed to welcome you tell you they close in 15 minutes, please choose another restaurant... This was on the first dinner and we thought it's something that will not repeat, specially when you update the reception manager Sayeed.
The next day, same issue! 3.12.2021 we Reach "The shore" restaurant after the concierge set for us dinner, the waitress ask you to move to "The edge" they don't want to serve you! You feel like poor family asking for help in hotel that costs 30,000 dhr for 8 people!
Don't visit here! There are so many amazing places in Dubai, maximum just come for the Waterpark for one day.
BTW another disappointment there, hotel guests has no advantage in the water park! Not even 30 minutes private before it open to public, no fast passes although he had a suite! We had to pay 300 dhr per kid on top of the 30k hotel stay...
Again, skip the Atlantis and thank me later...

Just returned from my trip and had the best time. Only slight negative was that it was very busy and not possible always to get a lounger at the main pool if you left it too late. All food was exceptional especially bread street kitchen and NOBU. Buffet breakfast the best I’ve ever had. I will return for sure.

Outstanding hotel. Imperial Club visits were amazing thanks to staff members Don and Brenda. They looked after us so we’ll, especially our kids who are fussy eaters. Best staff ever who always kept our glasses topped up at the free bar (5-7pm each night)
Damian and Louise (Room 15430)

THE BEST PLACE ON EARTH! Absolutely magical, such a great atmosphere. Honestly so so beautiful.

This place and the staff have been amazing. We came for 2 weeks, decided to stay for 8 weeks and as a young family of four the staff were brilliant, cleaning staff excellent and facilities brilliant. Gym is fantastic, pools are great and plenty of restaurants. Food quality at Gordon Ramsey’s and the Italian is poor. We eat in each of them about 8 times and some days it was good and others it was terrible. That’s our only complaint.

The hotel is brilliant and normally we stay at The One and Only so our taste is for good quality. This placed lived up to it as a family hotel.

Great things to do. Like good restaurants and waterpark. Also you have 2 pools. Only one closes a bit early. Reception made mistakes with check-in. They gave me wrong information. Also i find it overpriced for the service they give. One room had no mini-bar and the other had a half full mini bar.

Stayed there twice about 4 years ago and went last may for my partners birthday and my 2 year old child so obviously I enjoyed it the first time this time I took my partner and child to share the great experience I had but unfortunately the standards had dropped they wouldn’t let me open mini bar for some reason as they time before they did then apologised then put some money on my credit so I though fair enough next day thought I had some credit so had some food then said add the bill to my room as I have credit but got declined so felt very embarrassed had to go back sort that out and the wait is ok once but had to go again , they apologised again . The next day my family come to see me to take me out so he come up to my room for a bit and it was Ramadan time so we didn’t stay long as we had to break our fast so we lift to break it outside but when we went downstairs the gentleman could locate the car so they kept passing the tick around for a while they didn’t have a clue where they parked the car as we waited about an hour they finally found as we was starving to break our fast . The next Day I took time out my holiday to approached the manager cause someone said they get back to me about misplacing the car but didn’t , I was really upset but he’s name was Daniel and he really looked in to things and made last 2 days feel comfortable, I’ve just booked again for 2 weeks in September for my birthday and had another child so it will be her birthday too the only reason I booked is because of my first experience . Hopefully it will be better